Your comments

I've already talked to them. They say that this alarm is not sold in Spain and they are not responsible.

I little diagram with the conexion is enough. A little explanation with the connections is enough. Nothing?

I'm going to try but in Spain we are .... They will not listen to me, I am convinced!

Is not a Expert Tepee is a Peugeot Expert. Is this. 

https://can.starline.ru/43/30/7693

Is not checked

but

"Disarmed fot OEM is available, needs additional authorization activation. The option is not available when the hazard lights are activated" 


What is "needs additional authorization activation"?

To learn the analogic slave mode, a connection diagram is enough, do you have one?

The blue connector BSI, wire pink (33) in your connection diagram it is connected to a gray wire

https://can.starline.ru/43/30/7693#connections

but in the diagram only exist a gray wire in X1 and is for the Siren control output. 

In X2 have a gray-white, is this???? But this connection is disabled in "Channel CAN" tab

Solved!! , Thank you for all

Please, delete my telephone number, please.

How can I open the log file? Charset? UTF-8? ISO-XXX? Any recommended application?

I have tried to open it with notepad ++ and I cannot open it properly

This is a difficult situation for me. It will be very difficult that an operator to send +34 ... 

Is there another way to get the PIN? A call, for example?

Can you restore my device manually in the starline.online database?

That's impossible. The application Starline Master does not allow numbers that do not start with +